Privacy Policy

1. Who we are

TeamUp is a platform designed to connect users through job, hiring, and professional networking features. In this Privacy Policy, “TeamUp,” “we,” “our,” and “us” refer to the operator of the TeamUp application and related services.

If you have any privacy-related questions, you can contact us at contact@teamup.business.

2. Scope of this policy

This Privacy Policy applies to personal data collected through:

• the TeamUp mobile application,
• the TeamUp website,
• communications with our support team, and
• other related products and services we provide.

3. Information we collect

Information you provide directly

• Account information, such as your name, email address, password, and user role.
• Profile information, such as profile photo, bio, work-related details, company information, skills, and location.
• Content you submit, including job listings, job applications, messages, attachments, and other user-generated content.
• Payment-related information when you purchase services or subscriptions, handled through third-party payment providers.
• Support communications and any information you choose to share with us.

Information collected automatically

• Device information, such as device model, operating system, app version, language, and identifiers.
• Usage information, such as app interactions, pages viewed, features used, and session activity.
• Log and diagnostic data, including crash reports, performance information, and troubleshooting data.
• Notification-related data, such as push notification tokens and delivery status.

Information from third parties

• Authentication and account services provided by Firebase or similar providers.
• Payment and billing data provided by Stripe or similar payment processors.
• Analytics, crash reporting, hosting, cloud storage, and infrastructure data from our technical service providers.

4. How we use your information

We use personal data to:

• create and manage user accounts,
• provide and operate the TeamUp platform,
• publish job listings and process applications,
• enable communication between users and businesses,
• send transactional emails, alerts, and push notifications,
• process payments, subscriptions, and billing,
• maintain security, prevent fraud, and enforce our terms,
• monitor performance, fix bugs, and improve the service,
• comply with legal obligations.

5. Legal basis for processing

Where applicable under data protection law, we process personal data based on one or more of the following:

• your consent,
• the performance of a contract with you,
• our legitimate interests in operating and improving our services,
• compliance with legal obligations.

6. Sharing of information

We may share personal data with:

• service providers that help us operate the app and website,
• cloud hosting, authentication, database, storage, analytics, and notification providers,
• payment processors for billing and subscription management,
• legal, regulatory, or governmental authorities when required by law,
• other users or companies where this is part of the intended functionality of the platform, such as job applications or profile visibility.

We do not sell your personal data.

7. Third-party services

TeamUp may rely on trusted third-party providers to deliver core functionality. These may include:

• Firebase / Google Cloud for authentication, database, hosting, storage, and notifications,
• Stripe for payments and subscription processing,
• email delivery providers for transactional communications,
• analytics and crash reporting tools to improve stability and performance.

These providers process data on our behalf or as independent service providers under their own applicable terms and privacy policies.

8. Data retention

We retain personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, enforce agreements, and maintain legitimate business records.

Retention periods may vary depending on the type of data, the purpose for which it was collected, and legal or operational requirements.

9. Account deletion and your rights

You may request deletion of your account and associated personal data, subject to applicable legal, security, and operational requirements.

Depending on your location, you may also have rights to:

• access the personal data we hold about you,
• request correction of inaccurate data,
• request deletion of your data,
• object to certain processing activities,
• request restriction of processing,
• request portability of your data where applicable.

To exercise these rights, contact us at support@teamup.business.

12. International data transfers

Your information may be processed in countries other than your own, including where our service providers operate. When required, we take appropriate steps to ensure that personal data remains protected in accordance with applicable law.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or operational practices. When we do, we will update the effective date at the top of this page.

14. Contact

For questions, requests, or concerns regarding this Privacy Policy or your personal data, contact:

TeamUp
Email: contact@teamup.business
Website: teamup.business/privacy